Frequently Asked Questions

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Intelevate

Elevate is a premier rental hot water tanks and HVAC equipment provider. We offer a wide range of services, including rental hot water tanks, HVAC equipment, and smart technology solutions. Our equipment inventory includes hot water tanks, tankless hot water systems, boilers, combi systems, heat pumps, air conditioners, furnaces, smart thermostats, video doorbells, and more.

Elevate stands out from other providers because of our focus on quality service and maintenance. We believe that service is a critical part of ensuring that our clients receive the best possible experience with our equipment. Our team of highly skilled, trained, and licensed technicians is located throughout Ontario, ensuring that we can provide the best possible service to our clients. We also offer energy-efficient solutions that can help reduce your carbon footprint and save money on energy bills.

At Elevate, we have a customer-first mentality that informs everything we do. We understand that every project is unique, and we offer tailored solutions to meet your specific needs. Our team of experts is committed to providing exceptional service every step of the way, from equipment rental to maintenance and support. We also value feedback from our customers and use it to continually improve our services and products.

Rest assured, you will continue to receive uninterrupted service for both your rental equipment and protection plan. Elevate is committed to ensuring that the same level of service you have been accustomed to will be maintained.

Rest assured, you can expect your rates for products or plans to remain unchanged during this billing transition. Any adjustments to your rates will only occur as outlined in your contract’s terms and conditions, typically through annual rate changes.

Certainly! If you need to correct the account information on your bill, we’re here to help. Simply reach out to our dedicated Elevate customer service team at 1-833-669-0715, and they will gladly assist you in updating your account details on the bill.

If you are in the process of moving or have already moved, here’s what you need to do regarding your Elevate charges: If you are still receiving your Elevate charges on the Enbridge Gas bill, please inform Enbridge Gas about your move-out so they can update their records accordingly. Once you start receiving a separate bill from Elevate, it is essential to directly contact Elevate to provide them with your updated move information.

Certainly! If you have a central air conditioner, it is recommended to change or clean your furnace filter even during the summer months. This is because the air conditioner collaborates with the furnace fan to distribute cool air throughout your home. To maintain optimal performance, we advise changing or cleaning your furnace filter every three months.

Determining the lifespan of your air conditioner is crucial when contemplating its replacement. On average, air conditioning equipment tends to have a lifespan of around 15 years. However, it’s important to note that age alone is not the sole factor to consider. Several other aspects come into play, such as safety considerations, the frequency of breakdowns, the quality of installation, and whether the unit is properly sized for your needs. Taking all these factors into account will help you make an informed decision regarding the replacement of your air conditioner.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas tincidunt purus quis nibh imperdiet elementum. Aliquam interdum, augue eu cursus mollis, lacus augue accumsan ante, eget semper est risus vitae metus. Fusce finibus leo est, eu finibus lorem faucibus at. Praesent vel nunc id sapien maximus molestie faucibus nec velit. Donec vitae ultrices est. Duis congue ex nisl, quis hendrerit libero euismod sed. Etiam non mauris a lorem viverra malesuada. Donec sit amet tristique urna. Maecenas bibendum tempus lacus, nec maximus mi.

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Elevate your home comfort to new heights

Elevate your home comfort to new heights